Work With Us

Key Responsibilities

• Manage the day-to-day operations of multiple residential and mixed-use properties throughout South Vancouver Island.
• Serve as the primary contact for tenants, owners, contractors, and service providers.
• Handle tenant relations, including dispute resolution, lease enforcement, notices, inspections, and conflict management.
• Represent ownership at Residential Tenancy Branch (RTB) hearings and prepare all supporting documentation.
• Maintain thorough knowledge of the British Columbia Residential Tenancy Act and ensure compliance with all applicable legislation.
• Conduct regular property inspections to identify maintenance requirements, safety concerns, and capital improvement opportunities.
• Coordinate and oversee maintenance staff, trades, and contractors to ensure timely completion of repairs and projects.
• Manage emergency situations, including after-hours calls, coordinating contractors, and responding to urgent property issues.
• Develop and implement preventative maintenance programs and monitor property condition and asset performance.
• Prepare operating budgets, monitor expenses, approve invoices, and assist with financial reporting.
• Maintain accurate records of inspections, maintenance activities, tenant communications, and compliance requirements.
• Negotiate service agreements and vendor contracts while ensuring quality workmanship and cost control.
• Ensure compliance with municipal bylaws, building codes, health and safety regulations, and company policies.
• Travel regularly between properties located in Langford, Victoria, Sidney, and North Cowichan.

Qualifications & Experience

• Minimum 3–5 years of property management experience, preferably managing multi-family residential properties.
• Demonstrated experience handling RTB disputes, hearings, evictions, and tenancy-related legal matters.
• Strong working knowledge of the British Columbia Residential Tenancy Act and associated regulations.
• Valid BC driver's licence with a clean driving record.
• Ability to participate in a 24/7 on-call rotation and respond to emergency situations when required.
• Proven experience managing maintenance programs, contractors, and property improvement projects.
• Strong organizational, time management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with property management software and Microsoft Office applications.
• Experience preparing budgets and managing operating expenses is considered an asset.
• Knowledge of building systems including HVAC, plumbing, electrical, and life safety systems is preferred.
• BC Rental Property Management Licence or the ability to obtain licensing through the BC Financial Services Authority (BCFSA) is considered a strong asset.

What We Offer

• Competitive salary based on experience.
• Company vehicle provided for business travel during working hours.
• Professional development opportunities.
• A dynamic and growing property management environment with opportunities for advancement.

Benefits

• Dental care
• Extended health care
• On-site parking
• RRSP match